An average Day:
The Systems Administrator II is responsible for the administration, maintenance, configuration, and support of Windows and Linux systems and related infrastructure services. This role performs system setup, hardening, patching, software installation, monitoring, troubleshooting, and technical documentation in support of secure and reliable operations. The position also supports vulnerability remediation, reporting, and compliance-related activities such as system documentation and security control implementation.
- Administer and maintain server systems and supporting infrastructure, ensuring system availability, performance, and operational stability.
- Perform system deployment, setup, and configuration, including operating system installation, hardware configuration, and initial software setup based on approved baselines.
- Manage the maintenance, patching, hardening, and updating of operating systems, applications, and approved software in accordance with established security baselines and compliance requirements.
- Install, configure, and update approved COTS and GOTS software and manage system updates across the environment.
- Monitor system health and performance, identify bottlenecks, and support optimization of system resources for efficiency and reliability.
- Troubleshoot system, hardware, and software issues and respond to incidents to ensure timely resolution and continuity of operations.
- Develop and maintain technical documentation for system configurations, procedures, operational changes, troubleshooting activities, and compliance-related updates.
- Support cybersecurity and compliance activities, including vulnerability remediation, implementation of approved security controls, and assistance with RMF-related documentation and system changes.
- Support operational reporting requirements, including system status updates and patch/hotfix reporting, as required.
- Collaborate with network, cybersecurity, and support personnel to execute approved changes, support problem resolution, and maintain accurate asset and configuration information.