- Bachelor’s degree or equivalent DoD/military training
- 7–10 years of experience
- Ability to work with highly sensitive and classified DoD systems and information
- Collect, analyze, and report surveillance and performance metrics
- Prepare meeting agendas, materials, minutes, and monthly task reports
- Maintain documentation for O&M roles, continuity binders, and procedures
- Document issues and propose/support corrective actions and system changes (including Deficiency Reports, Artifact Defects, and AFTO Form 22 recommendations)
- Manage and track System Administration/User Support actions via Incident Reports (IR)
- Conduct standup meetings; interface with local government coordinators for workload prioritization
- Create, manage, and delete user/group accounts and security policies
- Provide one-on-one and remote technical support across multiple sites and systems (including via phone/email/remote logon)
- Proactive monitoring of system and link performance; rapid troubleshooting and restoration
- Perform system backups, restores, startups, shutdowns, error detection, log analysis, and recovery/restoration in line with applicable Technical Manuals and procedures
- Support for remote and telephonic IT assistance
- Support for installation, test events, site prep, validation, and system integration activities
- Execute maintenance per technical documentation, and coordinate with Remedy or site-specific work order systems as applicable
- Perform ISSO (Information System Security Officer) duties per DoDI 8500.01; monitor and remediate system vulnerabilities
- Update antivirus signatures, analyze threats, implement vulnerability management plans, and report security event artifacts
- Ensure timely implementation of IAVMs, CTOs, and threat assessments
Certifications / Clearance:
- Top Secret (TS) security clearance
- DoD 8570/8140 baseline certification for Information Assurance Technical roles is typically required (e.g., Security+, CISSP, or similar
Other Qualifications:
- Ability to operate independently and as part of a cross-functional O&M team
- Experience supporting 24x7 mission operations or on-call technical support in classified environments
- Ability to interface with multiple stakeholders, including military, government civilians, and contractors
- Documentation, communication, and process improvement skills
THESE POSITIONS ARE CONTINGENT UPON AWARD OF CONTRACT.
For more information, please contact NISSC@americansystems.com