As a Tier I Linux Systems Administrator you will have the opportunity to do the following:
- Provide first-line technical support for software, hardware, network infrastructure, and system security within a Linux HPC environment.
- Address and resolve user issues related to HPC system operations and maintenance with professionalism and efficiency.
- Assist Senior Systems Administrators in optimizing hardware and software performance.
- Manage and maintain Linux user accounts, triaging Tier 1 tickets, and producing service ticket reports.
- Collaborate with the Linux SA and engineering teams to install, configure, and test HPC components, including servers, storage systems, and networking equipment.
- Perform hardware replacements, manage backup solutions, and implement security measures to maintain compliance with all program requirements.
- Work with network personnel to configure equipment, ensure network security, and manage firewalls.
- Adhere to established IT policies, processes, and procedures while effectively managing changing priorities.