AMERICAN SYSTEMS

Network Operations Center Technician

Location US-IA-Des Moines
ID 2025-2047
Category
IT / Cyber Security / Network Systems
Position Type
Full-Time
Clearance Required
Secret

Overview

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.

Responsibilities

As a Network Operations Center Technician with AMERICAN SYSTEMS you will have the opportunity to do the following:
  • Configuration for all DMO events.
  • Initial account creation for all DTOC mission networks.
  • Monitoring the health of mission networks.
  • Monitoring status of circuits.
  • Plan for and respond to service outages and other problems.
  • Assign, modify, and delete passwords and user privileges.
  • Implement client workstations software patches, security fixes, and service releases.
  • Provide first level of SIEM notification support.
  • ANG OTTI Tier 1 help desk support.

Qualifications

  • High School degree and 8 years of experience
  • Secret Clearance
  • Experience providing help desk support
  • Experience in basic Microsoft Windows system and user account administration
  • Experience in basic network monitoring and identifying/mitigating potential network outages
  • Must be able to become expert user of DIS Gateway Core and GUI, and expert understanding of connectivity between remote sites to the DTOC, and to the Event Control Centers
  • Experience analyzing network traffic and troubleshooting DIS/HLA packets using Wireshark, DPA, or similar software tools
  • Basic understanding of continuous monitoring methodologies and Assured Compliance Assessment Solution (ACAS) and first phase analysis of security scans 
  • Basic understanding of DIS/HLA IP-based radio communication solutions, and commonly used simulation Image and Environment Generator applications
  • Must maintain Security +  certification
  • DISA ACAS Training/Certified

Pay Transparency Statement

AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $66,100.00/Yr. - USD $139,300.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.

EEO Statement

EEO Race/Sex/Disability Status/Veteran Status

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